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CASES SCENARIO
Nokia affirms its position as the leading brand in quality by establishing Nokia Academy Worldwide. Nokia Academy provides in-depth training for its distributors, resellers, even to outlet shopkeepers for better product knowledge mastery. Thus they can serve customers better.
CHALLENGES & SOLUTIONS
Nokia Academy Indonesia, however, faces challenges that they cannot simply use the Nokia Academy global materials and systems to train Indonesian local distributor's and reseller's staff due to different culture, language, mindset, ability to comprehend, consumer behaviour, and environment.
Nokia Academy Indonesia entrusts KogenMedia in localising its global materials into Indonesian versions. Beyond just language, KogenMedia team digs deeper and aligns ourself with Nokia's product knowledge, selling strategy, and even the Nokia's soul. Having the strong sense of belonging, our team is able to provide localised and customised solutions to meet Nokia Academy Indonesia's need.
The training and sales/marketing support materials we have been producing include digital presentations, brochures and technical specs, how-to-sell guide for every Nokia products, and the unique pocket cards. These exclusive pocket cards serve as reference card for shopkeeper in a stylish way.
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